Information for New Visitors
Q: Who is Hobby Art Web Shop (HAWS)?
A: Based in Singapore, Hobby Art is a scale modelling haven for Gundam junkies. We started in 2002 with just one retail shop Hobby Art Gallery (HAG) at Sunshine Plaza specialising in Gundam model kits. We also presently have a second and bigger branch - Hobby Art @ Work (HAW) located at Macpherson where we have a workshop and conduct courses for people who wish to know more about the hobby and art of creating Gundam masterpieces.
Q: Your prices are listed in Singapore dollars. How do I make payment?
A: You can also make payment via Bank Transfer/ Internet Banking or ATM machine using the following information.
Bank Name: United Overseas Bank Limited
Account Name: Hobby Art Gallery
Account No. :3953029950
Bank Swift Code: UOVBSGSG
Bank Branch Code: 447 (Serangoon Central)
Please email the following details to firstname.lastname@example.org once you have completed your transfer. (A screen capture of your transaction details will be helpful)
1) Your transaction number
2) Date and time of transfer
3) List of products purchased
Q: How long is my item going to take to reach me?
A: You can select the following options during check out.
Local Shipping (Singapore)
Local Courier delivery service
Delivery is available from (Mon-Sat only). We consolidate all paid orders by 8pm to be submitted to our courier online so that they can collect the package by the next 1-2 working days. They will then take one additional working day to deliver your package. (Eg. If you place your order and pay on Monday by 7:59pm, we will prepare and pack your order by the next 1-2 working days for collection so that you will be able to receive your item by Wednesday or Thursday. There are no deliveries on Sunday.)
Local delivery (Monday, Wednesday and Saturday. Averages 3 - 4 working days after verified your transaction) - SGD$3.99
You will receive email and SMS updates of when your package will arrive so that you can plan for someone to receive it.
Notifications you will receive
[EMAIL] Pick up completed
[SMS] Van leaving depot for delivery.
[EMAIL] Successful Delivery
[EMAIL] Failed Delivery (2nd attempt to deliver to you will be free. After 2 failed attempts, the item will be sent back to our shop. You will either need to do self-collection or make payment for another delivery.)
International Shipping - Currently unavailable.
Q: Any other Terms & Conditions?
- Goods sold are not refundable. No order cancellation allowed after items have been shipped.
- All of the products listed prices are in Singapore Dollars
- Hobby Art Web Shop reserves the right to amend, vary or terminate our pricing anytime without prior notice.
- In the event that a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information from the management, or any error in item description, or through any form of miscommunication, Hobby Art Web Shop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
- If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.